Shipping & Refund Policies

Refund Policy

Refunds are only offered to customers that receive the wrong items or damaged items. If any of  these apply, please contact us at support@weheartbalkan.com with photos of wrong/damaged  items and we’ll sort that out for you.

Shipping Policy 

It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on  your location, but can be estimated as follows: 

USA: 5-​8 business days 

International: 10-20 business days 

Express Shipping coming soon

Contact Us
Send us an email at support@weheartbalkan.com